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Our ushers maintain high visibility throughout the cinema while ensuring our customers are provided with a secure, safe, comfortable, enjoyable, and entertaining moviegoing experience. Our ushers explain various cinema programs including reserved seating, loyalty, Event Cinema and premium formats. Ushers must present themselves as professional and well-groomed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:


  • Greet and direct customers in a friendly and courteous manner;
  • Ensure accurate collection of ticket stubs while scanning any online ticket purchases;
  • Monitor auditoriums for temperature control, picture and sound quality and potential disruptions;
  • Assist management in receiving deliveries;
  • Maintain the safety and exceptional cleanliness of the cinema lobby, auditoriums, restrooms, entrance/exit ways, storage areas and exterior grounds. This includes sweeping, mopping, and picking up trash;
  • Ability to apply a high level of courtesy and professionalism to all interactions with customers;
  • Provide accurate information to customers on show summaries, schedules and ratings;
  • Communicate promptly to management any concerns affecting the cinema’s operation;
  • Assist management of removing ice and snow during inclement weather;
  • Load and operate (if over the age of 18) trash compactors and balers;
  • Assist customers with seating arrangements;
  • Availability for weekend, evening, and holiday shifts;
  • Work varied hours/days as business dictates; and
  • Stand for long periods of time, up to 8 hours.

Management reserves the right to add or modify duties and/or responsibilities for this role as needed.